Privacy Policy

Information we collect

We collect personal data to provide and improve our services.

This includes:

1.1 Information You Provide Directly

Contact Information: Name, email address, phone number, and business address (e.g., when you inquire about our services).
Payment Information: Bank account details for revenue share deposits and lease payments.
Communication Data: Records of your interactions with us, including emails, calls, and messages.

1.2 Information We Collect Automatically

Website Usage Data: IP address, browser type, operating system, and pages visited, collected via cookies and analytics tools.
Telemetry Data: Machine performance and usage data to ensure optimal functionality and service delivery.

1.3 Information from Third Parties

Payment processing information via Stripe (e.g., transaction records and payment confirmation).

2. How We Use Your Information

We use your personal data for the following purposes:

2.1 To Provide Services

Facilitate lease agreements and revenue sharing.
Process payments and manage financial transactions.
Monitor and maintain the functionality of Nutri-Stop machines.

2.2 To Communicate with You

Respond to inquiries and provide customer support.
Send operational updates and service notifications.

2.3 For Business Operations

Improve our products and services through telemetry and analytics.
Ensure compliance with legal and contractual obligations.

2.4 Marketing

With your consent, we may send you promotional materials and updates about our services. You can opt out at any time.

3. Sharing Your Information

We do not sell your personal data. However, we may share information with:

Service Providers: Third parties that assist us in payment processing (e.g., Stripe), website hosting, and analytics.
Legal Authorities: When required by law or to protect our rights and interests.
Business Partners: To manage agreements and services for venues leasing Nutri-Stop machines.

4. Legal Basis for Processing

We process personal data based on the following legal grounds:

Contractual Necessity: To perform the lease agreement with venues.
Consent: For optional activities like marketing (where consent is required).
Legal Obligation: To comply with applicable laws and regulations.
Legitimate Interest: To improve our services and safeguard our business.

5. Retention of Your Information

We retain personal data only as long as necessary for:

The duration of your contract or relationship with us.
Compliance with legal, accounting, or reporting obligations.
Business needs, such as improving services and resolving disputes.

Once data is no longer required, we securely delete or anonymize it.

6. Your Rights

Under data protection laws, you have the following rights regarding your personal data:

Access: Request a copy of your personal data.
Correction: Correct inaccurate or incomplete data.
Deletion: Request deletion of your data, subject to legal or contractual requirements.
Restriction: Limit the processing of your data in certain circumstances.
Portability: Receive a copy of your data in a machine-readable format.
Objection: Object to processing based on legitimate interests or for direct marketing.
Withdraw Consent: Withdraw consent for processing where consent is the legal basis.

To exercise your rights, contact us using the details in Section 11.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies may collect information about your browsing habits, such as pages visited and time spent on the site.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of the website.

8. Data Security

We implement industry-standard measures to protect your personal data, including:

Encryption of sensitive data during transmission.
Secure access controls to our systems.
Regular monitoring and updates to address potential vulnerabilities.

While we strive to protect your data, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal data.

10. International Transfers

If you are located outside the UK or EU, your personal data may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

11. Contact Information

For questions or concerns about this Privacy Policy or to exercise your rights, please contact us at:

Email: info@nutri-stop.com
Phone: (+353) 0830293870

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. Significant changes will be communicated via email or a prominent notice on our website. Please review this policy periodically for updates.

Last Updated: 27 November 2024